Privacy Policy
Last updated: June 28, 2025
At Mutual AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this Privacy Policy carefully. By accessing or using Mutual AI, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
1. Information We Collect
To provide our services, Mutual AI collects and processes various types of information, including:
- Account Information: When you register for Mutual AI, we collect information such as your name, email address, and password.
- Integration Data: With your permission, we access and process data from integrated services including:
- CRM systems
- Google accounts
- LinkedIn profiles
- Other social network accounts
- Connection Data: Information about your professional and personal connections, including contact details, interaction history, and relationship data.
- Usage Data: Information about how you use our service, including features accessed, time spent, and actions taken.
2. Data Ownership
All data related to your connections is your property. Mutual AI acts as a processor of this data, providing tools to help you manage and leverage your network more effectively.
We do not claim ownership over your connection data. We will never sell your connection data to third parties or use it for purposes beyond providing and improving our service to you.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Mutual AI services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of Mutual AI and others
4. Third-Party Integrations
Mutual AI integrates with various third-party services to enhance functionality. When you connect these services to your Mutual AI account:
- CRM Systems: We may access contact information, interaction history, and other data stored in your CRM.
- Google Accounts: We may access your contacts, calendar, and email data.
- LinkedIn: We may access your profile information, connections, and activity data as permitted by LinkedIn's API.
- Other Social Networks: Similar to LinkedIn, we access data as permitted by each platform's API terms.
All integrations require your explicit permission, and you can revoke access at any time through your account settings or the third-party service.
5. Data Deletion
You have the right to delete your data at any time. To exercise this right:
- Selective Deletion: You can delete specific connections or data points through the Mutual AI dashboard.
- Complete Account Deletion: You can request complete deletion of all your data by visiting your account settings and selecting "Delete Account."
When you delete your data, we will remove it from our active systems within 30 days. However, some information may remain in backup copies for up to 90 days. We may also retain certain information if required by law or for legitimate business purposes, such as fraud prevention.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Cookies and Similar Technologies
Mutual AI uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@mutualai.com
- By visiting the contact page on our website: https://mutualai.com/contact